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Frequently asked questions

  • What are the changes I can make to an already existing video?
    For the Video templates - The layout design/animations will remain the same. We can change the photographs, the song, name of bride and groom, venue, wedding date and Quote if it's included in video. One music option will be provided; if you like a particular audio track please inform us well in advance.
  • How do I purchase a Video / Digital invite?
    All you need to do is select the video/ecard design you like, Copy the Title Name of that video, click on ‘Whatsapp Icon’, This will direct you to our whatsapp no., Give your Program details to create your video, pay via Gpay, Paisapay, Paytm or other payment mode, and after that we will send you the Video on your whatsapp no.
  • Once purchased, what is the estimated time of delivery?"
    it would take hardly 1-2 working days or less to complete the final output. As for video invites, we take one full day for finalisation and rendering, so a same day/next day delivery is possible once video proof is approved.
  • Do I get what I see?
    For video invites, the templates you see is a preview of your own invite. The product that you will receive will look the same but will include your content.
  • I need changes made post-delivery, is this possible?"
    We always provide a first draft for all video invites with our watermark as proof before we go ahead with final rendering. We accept one round of changes at the proof stage. After final submission, if there are any changes, the re-rendering will be charged additionally, which will be equal to the Half purchase amount.
  • In what format should I submit the photographs?
    The images should be submitted in hi-resolution JPEG format sent on whtaspp Doc. Pictures taken from a good quality mobile camera is also accepted. We are not responsible for quality of output of the pictures that have been submitted to us.
  • Does My Digital Invite deliver across the globe?
    Yes of course!
  • I still have queries!
    We are all ears! Just drop us a Message at our Whatsapp no. +91-91111-16383 and we shall respond to it immediately. Or alternatetively you can email us on mydginvite@gmail.com. Thanks Team : My Digital Invite
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